Privacy Policy

1. Scope and overview

This Privacy Policy explains how Silver Summit Build LLC, doing business as Silver Summit Build LLC (“Company,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information when you visit Silver Summit Build LLC, request an estimate, contact us, or otherwise interact with our website and services.

This policy applies to information collected through this website and related online communications. It does not apply to information processed solely in an employment, contractor, or business-to-business context where a separate notice applies.

2. Categories of personal information we collect

Depending on how you interact with us, we may collect the following categories of information:

• Identifiers and contact information: name, telephone number, email address, mailing address, IP address, and similar identifiers.
• Project and commercial information: requested services, property type, project location, estimates, communications, preferences, transaction history, and details you provide about a proposed or completed project.
• Internet and device information: browser type, device type, operating system, referring page, pages viewed, dates and times of visits, approximate location derived from IP address, and website interaction data.
• Communications: messages, form submissions, attachments, feedback, reviews, and records of calls or correspondence.
• Inferences: limited inferences drawn from website activity or project interests, such as the services that may be relevant to you.

We do not intentionally request Social Security numbers, government identification numbers, financial account credentials, precise geolocation, health information, biometric information, or other highly sensitive personal information through the public website. Please do not submit such information through website forms.

The public website does not currently provide customer account registration.

3. Sources of personal information

We collect personal information directly from you; automatically from your browser or device; from service providers that support hosting, security, email, analytics, communications, and business operations; and, where appropriate, from public sources or referral partners.

4. How we use personal information

• To respond to inquiries and provide estimates, scheduling, project communications, and customer service.
• To perform requested services and maintain business and transaction records.
• To operate, maintain, secure, troubleshoot, and improve our website and services.
• To detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity.
• To comply with legal obligations, enforce agreements, establish or defend legal claims, and protect the rights, safety, and property of the Company, our customers, and others.
• To send service-related messages and, where permitted, marketing communications that include an available opt-out method.
• To analyze website performance and visitor interactions when optional analytics is enabled and consent is provided where required.

5. Cookies, analytics, and similar technologies

We use cookies and similar browser technologies to keep the website secure, remember privacy choices, support forms and core functionality, and, when enabled, measure website performance. Necessary cookies may operate automatically because they are required for the website to function. Optional analytics technologies are used only after the applicable consent choice is recorded.

Optional analytics is not currently configured. If analytics is enabled later, this policy and the website consent notice should be reviewed and updated before use.

You can review or change your choice at any time through Cookie settings. You can also manage cookies through your browser settings. Blocking some cookies may affect website functionality.

Some browsers offer “Do Not Track” or similar signals. Because there is not one universally accepted technical standard for all such signals, our response may vary. Where a legally binding browser-based opt-out signal applies to our activities, we will evaluate and process it as required by applicable law.

6. How we disclose personal information

We may disclose personal information to the following categories of recipients for legitimate business purposes:

• Service providers and contractors that support website hosting, security, email, communications, scheduling, analytics, data storage, professional services, and other business operations.
• Professional advisers such as attorneys, accountants, insurers, and consultants.
• Government authorities or other parties when disclosure is required by law, legal process, or reasonably necessary to protect rights, safety, or property.
• Transaction parties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.
• Other parties at your direction or with your consent.

Service providers are expected to use information only for the services they perform for us and subject to appropriate confidentiality and security obligations.

7. Sale, sharing, and targeted advertising

We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising. If our practices change, we will update this policy and provide any opt-out mechanism required by applicable law.

8. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including customer service, project records, legal compliance, dispute resolution, security, and enforcement of agreements. Website inquiries are generally retained for approximately 24 months, unless a longer or shorter period is appropriate based on the relationship, the nature of the information, or legal requirements.

9. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure. You are responsible for using appropriate security practices when communicating with us.

10. Children’s privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information, contact us so we can take appropriate action.

11. Your privacy rights

Depending on your state of residence and whether the relevant law applies to our business, you may have the right to:

• Confirm whether we process your personal information and request access to it.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to legal exceptions.
• Request a portable copy of certain information you provided.
• Opt out of the sale or sharing of personal information, targeted advertising, or certain profiling, where applicable.
• Limit certain uses or disclosures of sensitive personal information, where applicable.
• Appeal a decision we make regarding a privacy request, where state law provides an appeal right.
• Receive equal service and pricing without unlawful discrimination for exercising an applicable privacy right.

These rights are not absolute and may not apply in every situation. We may need to verify your identity and authority before completing a request. We may retain information when permitted or required by law.

12. California privacy disclosures

If the California Consumer Privacy Act, as amended, applies to our business and your information, California residents may have rights to know, access, correct, delete, and obtain information about categories of personal information collected, sources, purposes, and disclosures. California residents may also have rights to opt out of sale or sharing and to limit certain uses of sensitive personal information. We will not unlawfully discriminate against you for exercising applicable rights.

For the categories of information collected, sources, purposes, and recipient categories, see Sections 2, 3, 4, and 6 above. We do not knowingly collect or disclose personal information of consumers under 16 for sale or sharing.

13. Submitting a privacy request

To submit an access, correction, deletion, portability, opt-out, limitation, or appeal request, contact us at info@silversummitbuild.com or call (864) 606-4555. Please describe your request and provide enough information for us to reasonably verify your identity and locate relevant records.

You may use an authorized agent where applicable. We may request proof that the agent is authorized to act for you and may separately verify your identity. We aim to respond within the time required by applicable law.

14. Third-party websites and services

Our website may contain links to third-party websites, maps, social networks, payment services, or embedded content. Those third parties operate under their own privacy policies and practices. We are not responsible for third-party privacy or security practices.

15. International visitors

Our website and business operations are based in the United States. If you access the website from another country, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

16. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations. The “Last updated” date identifies the current version. Material changes may be communicated through the website or by another appropriate method.

17. Contact us

Silver Summit Build LLC
South & North Carolina, South Carolina, United States
Phone: (864) 606-4555
Email: info@silversummitbuild.com